FAQ

ARTIST FAQS

What tools do you use to paint?
I use several: a mix of Photoshop, Paint Tool SAI, and Procreate on either my Mobile Studio Pro or my iPad Pro. My past tablets have included: Wacom Intuos 4, Cintiq 12wx, and Cintiq 13HD.

How long does it take for you to finish a painting?
It depends on what I'm painting and in what style! Normally, I try not to exceed 2-3 hours when I paint, because I personally run out of steam during that time and it's a struggle to continue after I take a break. There are some exceptions in which my art has taken longer than that to finish.

Can you give me digital painting tips?
I'm honoured that you want me to help you with your art! Feel free to reach out to me and I will do my best to help. However, my time is limited. If you're interested in personal one-to-one art guidance, please check out my Patreon.

Can you draw me something for free?
I only accept paid work. For my commission guidelines and how to request a commission, please click here.

Can I use your artwork on my blog or website?
Unless it is a commission, you are not to re-post my work anywhere without my permission. Similarly, my artwork is not to be claimed, copied, sold, or redistributed. It is free for anyone to look at on my own social media and portfolio platforms and if you want a physical copy, please proceed to my prints section instead. On the other hand, if you would like to feature me somewhere, please send me a message or an email! I would be more than happy to work out something with you.

Will you attend conventions outside of Singapore?
At the moment, I only table locally, but I am definitely working on a plan to bring my work overseas! 

SHOP FAQS

It's been a couple of weeks and I haven't yet received my order.
International shipping can vary! Packages have reached customers from as little as one week to as long as six weeks. Please be patient! However, please don't hesitate to let me know if your package has yet to arrive.

My order has reached my country but tracking has stopped.
Unfortunately, tracking updates do stop once the package leaves Singapore and arrives in your country.

I waited longer than 6 weeks and my order never arrived.
Once the package has reached your country, it is no longer in my hands. I can give you a refund equivalent to the value of the purchased item, shipping not included. Otherwise, you will need to re-order. However, exceptions may apply. Feel free to message me any time.